Gene Deyoe has an extensive background in customer service, management and sales. Gene’s passion and real world experience in customer service makes his message more credible, practical and valuable to his clients. Throughout his career in management, sales, and customer service he has helped numerous individuals and organizations maximize their potential and helping them to increase their top line sales and profits.
Gene creates customized training programs to meet the specific needs of his clients. He teaches principles and skills that enable his clients to become more effective and productive.
His speeches and seminars motivate people to take action on the principles that he shares.
Topics covered in Gene’s seminar, Delivering Service Excellence:
- How to increase top line sales with improved service delivery
- How to create a great service culture with empowered employees
- Enhance empathetic listening skills to build great rapport
- How to turn complaints into compliments and future sales
- Power phrases that lead to a positive outcome
- Words and phrases to avoid
- Identify and break down barriers to service
